Privacy Policy

LAST UPDATED 5 AUGUST 2025

1.    Introduction

Welcome to The Beverage Company (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This Privacy Policy is designed to comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2.      Information We Collect

2.1    Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number, postal address)
• Account information (username, password)
• Payment information (credit card details, billing address)
• Demographic information (age, date of birth)
• Information you provide when contacting our customer service
• Information you provide when completing surveys or promotional offers

2.2    Non-Personal Information

We may also collect non-personal information, including:

• Browser type and version
• Device type and operating system
• IP address
• Pages visited and time spent on our website
• Referring website or source
• Website usage patterns

3.   How We Collect Information

We collect information through:

• Direct interactions (when you create an account, place an order, contact us)
• Automated technologies (cookies, web beacons, tracking technologies)
• Third parties (payment processors, analytics providers)

4.   Use of Cookies

Our website uses cookies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our website.

5.   How We Use Your Information

We use your information for:

• Processing and fulfilling orders
• Managing your account
• Providing customer support
• Sending transactional emails
• Marketing and promotional communications (with consent)
• Improving our website and services
• Complying with legal obligations
• Preventing fraudulent activities

6.   Disclosure of Your Information

We may share your information with:

• Service providers who assist us in operating our website and conducting business
• Payment processors to process transactions
• Marketing partners (with your consent)
• Legal authorities when required by law or to protect our rights

We will not sell, trade, or rent your personal information to third parties without your consent.

7.   Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8.   Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9.   Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)
• Withdraw consent for marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

10.   Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately.

11.   International Data Transfers

We are based in Perth, Western Australia. Your information may be processed and stored in Australia and other countries where our service providers maintain facilities. By providing your information, you consent to this transfer.

12.   Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of these third-party sites.

13.   Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this Privacy Policy regularly.

14.   Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

The Beverage Company
PO Box 3239
Success WA 6964
Email: info@thebevco.com.au
Phone: 0428 757 333

15.   Complaints

If you believe we have breached the Australian Privacy Principles, you can lodge a complaint with us by contacting us using the details above. We will investigate your complaint and respond within 30 days.

If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au